Where do I pickup my order from?

Simply come to our retail store located at 20 Chapel Street Marrickville NSW 2204 and one of our friendly staff will be able to help you.

When can I collect my order?

Your order will be available for pickup from 8:30 AM to 3:00 PM on the pickup day you selected on checkout.

What day can I pickup my order?

Pickup is available Wednesday to Friday between 8:30 AM and 3:00 PM (excluding public holidays). Orders must be placed online and pickup time slots can be selected on checkout.

Is there a minimum order amount for pickup?

No. There is no minimum order requirement for orders placed online for pickup.

What happens if my order is not picked up?

If an order is not picked up, we will try to contact you to arrange an alternative pickup time. Please be aware that our freshly baked or prepared food is made to order so we encourage customers to pickup their order on their chosen pickup day to ensure product freshness. 

How far in advance can I place a pickup order?

Currently we allow orders three (3) weeks in advance. If you have a special order, please feel free to contact us.

Can I place orders over the phone or by email?

All orders must be placed through the website to ensure that your order is processed properly. If you have any special requests, you can add a note to your order on checkout. If you have any further questions regarding your order or our products please feel free to contact us, however we will not process orders via phone or email.